Senior Care Walnut Creek CA: Top 5 Questions to Ask a Home Care Provider!

When it is time to choose an elder care program for your elderly loved one, you will want to take the time to choose the very best.  Whether you are choosing home care services, or an assisted living facility for your loved one, you will want to make sure that they are given the best care possible. Here are some of the things that you should check out about your home care provider to ensure that your loved one will be well taken care of and comfortable throughout the whole process. Senior Care Walnut Creek CA

  • Ask About Background 

The first thing that you should ask about is the background of the company.  This can include many things and can often reveal how well the home care services will take care of your loved one.  Some of the things that you should look in to when checking out the company’s background include who owns the company, if they have all the proper licenses, and if the company is reputable and trustworthy.

  • Certifications and Qualifications of the Staff 

When you choose a home care company, they will send a staff to help your loved one with various daily tasks.  This person will be in direct contact with your loved one and may even be in charge of important tasks such as  reminding the senior to take their medication on time.  It is important that you take the time to find out if the staff that you are considering has the right kinds of qualifications. Check into the training, experience, certifications, and qualifications of all the staff before choosing company.

  • What Kind of Employees do They Have 

Another question that you can ask about the staff is whether they are contract workers, or staff employees.  This will often make a difference on whether the company will deal with the tax issues or if that will be your responsibility.  Most families prefer to hire a home care service that will take care of all these issues for them.

  • What Kind of Supervision are Employees Under 

You may also be interested in finding out if the company does routine checks on their employees to ensure quality care is being given.  This is an important quality for a company to have because it allows you the peace of mind of knowing if an employee is not acting up to code.

  • Do I keep the same employees in the whole process? 

Your loved one is not going to be able to receive as good of care if they have a different staff person showing up each week to take care of them. This is going to lead to a lot of confusion, and not much getting done. While it is normal for a staff person to need some personal time on an occasion, you should check with the home care services that you choose to see whether you will be able to have the same staff member during the whole process.  This will ensure that your loved one is receiving regular care, and that nothing is being left out.

If you have a loved one who could benefit from senior care in Walnut Creek CA, contact the caregivers at Hillendale Home Care. We help seniors and their families with many levels of home care service. Call (925) 948-8280 for more information.